Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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Customer Experience Magazine

Dealing with customer support is still an undesirable task😳

October 30, 2023

MediaPost

Who Do I Complain To? Brands May Not Be Ready For Holiday Customer Experience

October 23, 2023

NBC Boston

Many Would Rather Plunge a Toilet or Have Jury Duty Than Call Customer Service, Survey Shows

June 16, 2023

Customer Experience Magazine

This week in CX: Customer Service at Breaking Point

June 10, 2023

Retail Brew

This is What 38% of Americans Would Rather do Than Deal With Customer Service

June 6, 2023

Forbes

Hitting the Limits of American Airlines Customer Service

June 3, 2023

Inside Big Data

AI Under the Hood: Interactions

January 26, 2023

Employee Benefit News

Wellness in the workplace: A CPO’s advice on avoiding stress and burnout

January 4, 2023

Customer Think

A new Frontier for customer service? Think again

December 19, 2022

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