May 15, 2019

Interactions Named Top Virtual Assistant in the Speech Technology Magazine 2019 People’s Choice Awards

Press Release

FRANKLIN, Mass., May 15, 2019Interactions, LLC, the world’s largest stand-alone artificial intelligence company, today announced Interactions IVA was named the top virtual assistant in Speech Technology Magazine’s 2019 People’s Choice Awards. With its proven-at-scale combination of conversational AI and human understanding, Interactions IVA also received a nod in the Artificial Intelligence and Machine Learning category, where it was recognized as one of users’ top five favorite solutions.

FRANKLIN, Mass., May 15, 2019Interactions, LLC, the world’s largest stand-alone artificial intelligence company, today announced Interactions IVA was named the top virtual assistant in Speech Technology Magazine’s 2019 People’s Choice Awards. With its proven-at-scale combination of conversational AI and human understanding, Interactions IVA also received a nod in the Artificial Intelligence and Machine Learning category, where it was recognized as one of users’ top five favorite solutions.

Speech Technology Magazine’s People’s Choice Awards highlight their readers’ favorite tools and platforms in the speech technology industry. The popularity of Interactions among people using voice technology every day is a testament to the quality of conversation that its omnichannel Intelligent Virtual Assistant (IVA) fosters between companies and their customers.  

“At Interactions, we believe in designing IVAs that adapt to human conversation, not the other way around,” said Jim Freeze, Chief Marketing Officer at Interactions. “We’re committed to building voice technology that fosters natural, effortless conversations and seamless experiences for consumers and companies alike, and we’re honored to have our solution recognized at this year’s awards.”  

Winners were announced at SpeechTEK 2019, an annual gathering of executives and industry-leaders to discuss the latest in voice technology. The full list of honorees can be found here.

About Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit www.interactions.com.

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