Blog > Technology

Technology

Learn more about technology related blog posts.

Interactions Blog Banner

How Machine Learning Drives Better Enterprise Customer Care

When it comes to enterprise customer care, machine learning enables Virtual Assistant solutions to automate tasks that used to require a live agent: password resets; address and complex information collection; even sales support. Integrating machine learning into enterprise customer care opens doors to more flexible automated solutions.
Avatar
Interactions August 24, 2016 | 4 min read
Interactions Blog Banner

What is Machine Learning – and Why is it Important?

Lately, it seems that every time you open your browser or casually scroll through a news feed, someone is writing about machine learning and its impact on both humans and the advancement of artificial intelligence.
Avatar
Interactions July 7, 2016 | 5 min read

Browse Our Library >

Take a look at our latest resources

Learn More

Come See Us At An Event >

See where we'll be next

Learn More