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Interactions

Blog

A CTO’s Guide to Conversational AI

The chief technology officer (CTO) is often the driving force behind digital transformation. Learn how they can support the implementation and ultimate success of Conversational AI applications for transformative customer experience.

Blog

Live Agents and Virtual Assistants: Better Together

Businesses using Conversational AI applications like virtual assistants are experiencing a new benefit: improved agent experience. Read more about how live agents and virtual assistants are better together in our blog.

eBook

How to Improve Agent Experience with AI

Contact center agents shape your brand perception, loyalty, and bottom line. Improving their experience enhances customer experience. Discover how Conversational AI eases pain points for happier, more productive agents.

Video

Company Culture

Learn about Interactions company culture with Mary Clermont, Chief People Officer, in this video.

Video

Vision, Mission, and Values

Mike Iacobucci, CEO, discusses how Interactions vision, mission, and values drives us forward in this video.

Video

DIY vs. Managed Service in a minute

When it comes to AI implementation, companies typically have an option to build it themselves or use a managed service. Learn the advantages and disadvantages of each in our one-minute explainer video.

Video

AI in a minute

Learn the basics of AI technology and how it can transform your business in this one-minute explainer video.

Video

Conversational AI in a minute

Learn the basics of Conversational AI technology and how it can transform your business in this one-minute explainer video.

The People Behind the Patents: A Q&A with Interactions Researchers

Blog

The People Behind the Patents: A Q&A with our Researchers

We hear a lot about the impact of Conversational AI on companies and their customers. But there tends to be an air of mystery surrounding the making of Intelligent Virtual Assistants, or any AI-powered product for that matter. Learn about the people behind the patents in this blog.

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