Ryan Smith, Sr. Director, Customer Care Strategy & Operations at GoDaddy, discusses practical considerations for taking AI-driven solutions to production. Hear how GoDaddy is balancing human interaction with AI to solve challenges with the agent and customer experience.
Most companies are falling short of meeting customer expectations, leading to widespread frustration and dissatisfaction. Click to learn more!
To capitalize on the hidden potential of customer service for business expansion, companies need to prioritize knowing customer needs. Learn more!
Equip your Intelligent Virtual Assistant (IVA) with the capabilities to deliver a streamlined, efficient customer experience. Learn more!
There is no question that customer trust drives brand loyalty, engagement, exclusivity, and building lasting customer relationships. Learn more!
Customers expect quick, efficient, personalized service and will take their business elsewhere if they do not receive it. Click to learn more!
Technology is rapidly advancing. Unfortunately, not all of its applications are keeping pace. Does your CX provide what consumers are demanding?
Recent improvements in Conversational AI technology enabled automation of many complex interactions. Learn more about Conversational AI!
Treating CX like a transaction is a mistake companies make that can affect customer loyalty and retention, revenue, and reputation. Learn more!
