Partner with Interactions
Offer transformative Conversational AI Solutions to your clients
Why partner with Interactions?
Our Partnership Program is designed for consultancies, MSPs, VARs, and BPOs with demonstrated digital transformation, contact center, and AI leadership capabilities. Our platform provides opportunities for technology integration and a range of surrounding service opportunities, including digital and customer experience infrastructure modernization, advisory support, and outsourcing improvement.
For your clients:
Leverage our technology and expertise to generate new and enhanced revenue streams.
Enhance operational, infrastructure and cost efficiencies with proven AI-based automation solutions.
- Offer your clients best-of-breed, transformational conversational AI solutions
- Accelerate contact center automation for your clients with enterprise-scale solutions
- Enable value-added CX-centric referral, and resell revenue streams
- Leverage Interactions 18 years of cross-industry expertise for your client’s success
- Create C-AI and CX-based digital transformation advisement opportunities
- Develop annuity revenue models through CX managed services offerings
- Design and empower Conversational AI Centers of Excellence for your clients
- Expand services opportunities for related ancillary data, analytics, and workflow improvement
Partner enablement
Our Partnership Program offers a range of programs and services to help partners to create referral, resale, integration, and/or managed services opportunities. We offer strategic advisement and varying levels of joint implementation services, as well as support for more complex managed services GTM models. Our program offers revenue opportunities across the entire solution life cycle, from design and build to run. We also provide our partners with the training, tools, and resources they need to transform their clients’ customer experience journeys. Our training and certification programs can be delivered in various formats and locations and are designed to be easily consumable and customized.
Our partnering process
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1. EDUCATION -
2. AGREEMENT / CONTRACTING -
3. ONBOARDING AND ENABLEMENT -
4. SUPPORT STRUCTURE DEVELOPMENT -
5. STRATEGIC GROWTH PLANNING
Partner categories
Referral and Strategic Advisor partners include management and strategic consultancies, boutique technology advisory firms, and/or related industry-based consulting specialists. The focus of these partners is to identify new opportunities for influence and referral incentives. These partners have the knowledge and expertise to offer insightful strategic advice and direction in transforming the customer and employee experience through digital, and automation technologies.
The primary qualification for Implementation and Service partners includes those that offer enterprise-scale technology consulting in combination with implementation, integration, and delivery services.
Typically, these partners include global systems integrators, BPOs, VARs, and managed service providers. Their portfolio of services address clients’ conversational AI, contact center and digital transformation requirements. Their practices or outsourced offerings are supported by deep technical and implementation expertise.
Technology Integration partners include cloud services and platform providers, GSIs, ISVs, MSPs, and BPOs who want to enhance their own offerings with Interactions’ product portfolio. Our bi-directional integration capabilities allow for white-labeling, rebranding, and embedded managed services go-to-market opportunities. Partners can license and embed new features to create or supplement their solutions via “Interactions-Powered” integrations.
Interactions augments AI with humans, which really drives up accuracy and, more importantly, provides much more personalized experiences for customers.
Partnering with Interactions leverages both companies’ deep expertise in delivering enhanced and efficient customer service solutions to bring Intelligent Virtual Assistants to the federal market.
