Press & Awards

There’s a lot going on at Interactions.

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In The News Press Releases Awards

Customer Experience Magazine

Dealing with customer support is still an undesirable task😳

October 30, 2023

MediaPost

Who Do I Complain To? Brands May Not Be Ready For Holiday Customer Experience

October 23, 2023

NBC Boston

Many Would Rather Plunge a Toilet or Have Jury Duty Than Call Customer Service, Survey Shows

Customer Experience Magazine

This week in CX: Customer Service at Breaking Point

Retail Brew

This is What 38% of Americans Would Rather do Than Deal With Customer Service

Forbes

Hitting the Limits of American Airlines Customer Service

Inside Big Data

AI Under the Hood: Interactions

January 26, 2023

Employee Benefit News

Wellness in the workplace: A CPO’s advice on avoiding stress and burnout

January 4, 2023

Customer Think

A new Frontier for customer service? Think again

December 19, 2022

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