New market offering delivers best-in-class speech capabilities for Genesys Customer Experience Platform
“We’re thrilled to partner with Genesys to bring Curo Speech to a growing list of companies seeking superior performance for voice-based communications,” said Mike Iacobucci, CEO, Interactions. “As a leader in the customer care market, Interactions has a vision to deliver a superior customer experience, moving beyond the status quo to effortless customer care.”
The partnership between Interactions and Genesys will offer companies and organizations a compelling choice in speech technology. Curo Speech on Genesys Voice Platform (GVP) is a flexible, effective and extensible solution, that delivers real value to the enterprise. By offering Curo Speech to its customers and partner community, Genesys is able to bring the latest innovations in speech technology for Interactive Voice Response (IVR) offerings that deliver fast, accurate and highly conversational solutions at a competitive price.
“We are providing our customers with innovative solution partners to bring them choice and flexibility when working with the Genesys Customer Experience Platform,” said Jim Kraeutler, Vice President of the Innovation Group at Genesys. “Genesys is thrilled to partner with Interactions to provide a new solutions option that extends what is currently possible, at a compelling price and on a single platform.”